Your organisation-level compliance settings determine how Simiz automatically applies your regulatory obligations (tax, customer restrictions, active jurisdictions).
Settings → Settings → Compliance in your dashboard.
Available sections
Primary jurisdiction
The country where your legal entity is registered. Determines:
- Default receipt and invoice format
- Applied VAT regulation
- The KYB form presented to you
Tax compliance
See VAT / GST Management for details. This section lets you:
- Enter your VAT number
- Choose ex-tax vs tax-inclusive
- Mark customers as exempt
Customer restrictions
You can configure:
- Blocked countries — customers whose address cannot complete a payment
- Restricted payment methods — disable a method for a customer segment
- Per-transaction caps — above which a human must approve
Validation policy
- Customer KYC — require or not KYC for your customers (B2B case)
- Refund limit without manager approval
Data support policy
Refers to the Data retention page for detailed configuration.
Best practices
- Before activating a country in your restrictions, check that your Mobile Money operators are active there
- Before disabling a method for a customer, check you have no ongoing recurring transactions on that method
- Every cap change is logged and visible in Audit & Compliance (if the addon is active)
Compliance settings apply to the entire organisation. If you manage multiple brands under one organisation, restrictions apply uniformly. For per-brand isolation, create a separate organisation for each brand.
